PRIVACY POLICY

Last Updated: [DATE]

At MOSS&GLOW, we respect your privacy and take the protection of your personal information seriously.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have when using our website or purchasing from us.

INFORMATION WE COLLECT

When you visit our website, create an account, place an order, contact us, or interact with our services, we may collect certain information.

This may include:

• Your name.

• Email address.

• Billing address.

• Shipping address.

• Phone number.

• Order details.

• Payment information.

• Device and browser information.

• IP address.

• Website activity and preferences.

• Information you provide when contacting customer support.

We only collect information that we reasonably need to provide and improve our services.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and deliver your orders.

• Confirm your purchases.

• Provide customer support.

• Send order updates.

• Process refunds and returns.

• Improve our website and services.

• Prevent fraud and protect our store.

• Send marketing messages where permitted and where you have agreed to receive them.

• Meet legal and business requirements.

PAYMENT INFORMATION

Payments may be handled by third-party payment providers.

MOSS&GLOW does not need to store your full payment card details when payment is processed through a secure third-party payment provider.

Your payment information is handled according to the provider's own privacy and security practices.

COOKIES

Our website may use cookies and similar technologies.

Cookies can help us remember your preferences, understand how visitors use our website, keep our website working properly, and improve your shopping experience.

You may be able to control cookies through your browser settings.

Some website features may not work correctly if certain cookies are disabled.

SHARING YOUR INFORMATION

We may share certain information with trusted service providers when needed to operate our business.

These may include payment providers, delivery companies, website providers, customer support services, fraud prevention services, and other partners who help us provide our services.

We do not sell your personal information simply for the purpose of selling your data.

We may also disclose information where required by law or when needed to protect our rights, customers, business, or website.

DATA SECURITY

We use reasonable measures to help protect your personal information.

However, no website, online service, or electronic storage system can be guaranteed to be completely secure.

You should also take steps to protect your account information and avoid sharing passwords or other private details with others.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights over your personal information.

These may include the right to request access to your information, ask for corrections, request deletion, object to certain uses, or withdraw consent where applicable.

To make a privacy request, contact us using the information provided on our Contact Us page.

CHILDREN'S PRIVACY

Our website is not intended for children who are not legally able to make purchases or use online services without the required consent.

We do not knowingly collect personal information from children for purposes that are not permitted by law.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

Your continued use of our website after changes are posted means you acknowledge the updated policy, where permitted by law.

CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact:

MOSS&GLOW
Email: [YOUR EMAIL]
Address: [YOUR BUSINESS ADDRESS]

MOSS&GLOW
Care. Style. Glow.