CONTACT INFORMATION

MOSS&GLOW is here to help with questions about our products, orders, shipping, returns, and your shopping experience.

CUSTOMER SUPPORT

For general questions, order support, product questions, or other concerns, please contact us using the details below.

Business Name: MOSS&GLOW
Email: [YOUR CUSTOMER SUPPORT EMAIL]
Phone: [YOUR PHONE NUMBER, IF APPLICABLE]
Business Address: [YOUR BUSINESS ADDRESS]
Business Hours: [YOUR SUPPORT HOURS]
Country: [YOUR COUNTRY]

ORDER SUPPORT

If you are contacting us about an existing order, please include your order number in your message.

This helps us find your order and provide a faster response.

RETURNS AND REFUNDS

For questions about returns, damaged products, refunds, or exchanges, please contact our support team before sending an item back.

Please include your order number and a clear description of the issue.

SHIPPING QUESTIONS

If you have a question about your delivery, please include your order number and tracking information when possible.

Our team will review the details and help you with the next steps.

RESPONSE TIMES

We aim to respond to customer messages within [X] business days.

Response times may be longer during weekends, holidays, sales, or periods of high message volume.

Thank you for your patience while our team works to assist you.

BUSINESS INFORMATION

Legal Business Name: [LEGAL BUSINESS NAME]
Trading Name: MOSS&GLOW
Business Registration Number: [REGISTRATION NUMBER, IF APPLICABLE]
Registered Address: [REGISTERED BUSINESS ADDRESS]
VAT/Tax Number: [IF APPLICABLE]

MOSS&GLOW
Care. Style. Glow.